Sending a Log

In Windows:

Right-click on the OpenVPN GUI icon in the system tray

Select ‘View Log’ for the connection you are using (the log will open up in a text file)
view_log1.png
Hit the ‘Ctrl’ and ‘A’ keys (at the same time) to select the entire document

Then right click and select ‘Copy’.
vpn_log2.png
Go to the email you are preparing and right click and select ‘Paste’.

For Mac using Tunnelblick:

Choose ‘details’ from the Tunnelblick menu on the top right after you have connected to us

Highlight the whole log and right-click to copy
VPN_log-1.png
Paste into the return email.

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