Sending a Log

In Windows:

Right-click on the OpenVPN GUI icon in the system tray

Select ‘View Log’ for the connection you are using (the log will open up in a text file)

Hit the ‘Ctrl’ and ‘A’ keys (at the same time) to select the entire document

Then right click and select ‘Copy’.

Go to the email you are preparing and right click and select ‘Paste’.

For Mac using Tunnelblick:

Choose ‘details’ from the Tunnelblick menu on the top right after you have connected to us

Highlight the whole log and right-click to copy

Paste into the return email.

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VPN Routers: Sabai Technology

Sending a Log

In Windows: Right-click on the OpenVPN GUI icon in the system tray Select ‘View Log’ for the connection you are using (the log will open up in a text file)

Hit the ‘Ctrl’ and ‘A’ keys (at the same time) to select the entire document Then right click and select ‘Copy’.

Go to the email you are preparing and right click and select ‘Paste’. For Mac using Tunnelblick: Choose ‘details’ from the Tunnelblick menu on the top right after you have connected to us Highlight the whole log and right-click to copy

Paste into the return email.

In Windows:

Right-click on the OpenVPN GUI icon in the system tray

Select ‘View Log’ for the connection you are using (the log will open up in a text file)

Hit the ‘Ctrl’ and ‘A’ keys (at the same time) to select the entire document

Then right click and select ‘Copy’.

Go to the email you are preparing and right click and select ‘Paste’.

For Mac using Tunnelblick:

Choose ‘details’ from the Tunnelblick menu on the top right after you have connected to us

Highlight the whole log and right-click to copy